Features and infrastructure modules of H2E Mail
H2E Mail infrastructure is engineered to go far beyond ordinary email exchange. Every module works in cohesive alignment to solve critical enterprise security, regulatory compliance, and business continuity challenges. From continuous personal data leak scanning under data privacy regulations and simulated phishing campaigns with actionable team analytics, to long-term mailbox retention of deleted communications and high-throughput transactional SMTP APIs, our platform provides full operational autonomy with streamlined administration, zero lock-in contracts, and dedicated technical human support.
Security, Privacy & Governance
Enterprise protection for confidential data, regulatory compliance, and team awareness against cyber threats.
Retention
A mistakenly deleted email, a legal case reopened six months later, a last-minute audit — none of it becomes a crisis. Every deleted message stays recoverable for the length of your plan, no extra step required.
H2E Mail extended retention ensures no email communication is permanently lost to accidental deletion, rogue actions, or mailbox decommissioning. Unlike standard mailbox providers where purged trash items disappear within days, our infrastructure preserves deleted items in an immutable, tenant-isolated archive for the full term defined by your plan (3 months, 1 year, 2 years, or 10 years on Vita plans). This archived volume does not deduct from your active mailbox quota and can be searched and restored on demand by authorized administrators via our control panel or support assistance. In addition to averting operational disruption and conversational data loss, this capability fulfills strict corporate governance obligations, fiscal audit readiness, and evidentiary discovery standards for compliance audits and labor proceedings.
LGPD module
Every email that passes through gets scanned for personal data — CPF, ID numbers, bank cards, phone numbers, and more. You set the threshold for each type; cross it, and an alert goes out before a leak turns into a compliance incident.
Our privacy and compliance module performs automated, real-time inspection across inbound and outbound organizational email streams. The scanning engine evaluates message bodies, headers, and metadata to identify sensitive personal data, including tax identifiers, national registry numbers, banking credentials, payment card numbers, and phone records. Through an intuitive management dashboard, administrators configure acceptable event thresholds per message or period. Once exceeded, automated alerts notify compliance officers immediately, allowing proactive intervention before potential exposure escalates into a reportable regulatory breach. The system generates tamper-evident audit trails detailing timestamps, sender, recipient, and data taxonomy (without disclosing sensitive payloads to unauthorized staff), furnishing verifiable proof of technical diligence and privacy safeguards.
Phishing training
We send simulated phishing emails to your team — without warning — and measure who clicked, who reported, and who ignored it. The result becomes training, not punishment: your company finds the weak spot before a real scammer does.
Our simulated phishing module empowers your workforce to act as an active defensive perimeter against social engineering and credential fraud. Rather than relying on generic, periodic theoretical training, the platform schedules simulated campaigns modeling contemporary attack vectors encountered by organizations — such as counterfeit billing invoices, urgent banking security alerts, supplier payment alterations, and fraudulent credential reset requests. If a team member engages with a simulation link or attempts test credential submission, they are immediately redirected to a contextual, byte-sized learning briefing explaining the telltale signs that went unnoticed. Security administrators receive comprehensive metric reports outlining open rates, interaction rates, and reporting trends to identify vulnerable organizational units without public reprimand.
Infrastructure, Connectivity & Delivery
High-performance technical connectivity for digital platforms, web applications, and email automation.
SMTP
Your app, website, or SaaS needs to send signup confirmations, password resets, and automated notifications — without a person reading that inbox. SMTP is that sending door: one credential, one call, email delivered.
H2E Mail transactional SMTP provides a dedicated, high-availability pipeline for programmatic email dispatch generated by web applications, ERP/CRM platforms, ecommerce stores, and SaaS services. By segregating automated transactional flow from corporate person-to-person mailboxes, we ensure superior inbox placement while safeguarding the primary domain reputation. The service supports standard authenticated SMTP relays (TLS/STARTTLS) alongside modern REST APIs, backed by automated SPF, DKIM, and DMARC alignment. The management console provides real-time delivery telemetry, bounce diagnostics, proactive reputation feedback loops, and intelligent retry queues. Sending tiers scale seamlessly from 5,000 to over 1,000,000 monthly messages on ultra-low latency infrastructure operated within Brazil, guaranteeing instant delivery of critical user notifications.
Hosting
Your website and your email live on the same domain, with a single provider handling both — no juggling DNS across different companies, no hoping the settings don't fight each other.
Our integrated shared web hosting module consolidates your corporate website and domain mailboxes under a single authoritative infrastructure and support partner. Hosted on enterprise-grade clusters equipped with high-speed NVMe SSD storage arrays, each account includes complimentary, auto-renewing SSL/TLS security certificates, optimized runtime environments for PHP and Node.js, and automated relational database backups. By maintaining web records (A and CNAME) alongside mail exchanger records (MX) on the same unified platform, businesses eliminate common multi-provider DNS propagation discrepancies, record collision risks, and fragmented billing overhead. Our technical team provides direct, human bilingual guidance covering domain DNS onboarding and web file migration.
Email marketing
Bulk sending for campaigns and newsletters needs sender reputation configured correctly — otherwise your message lands straight in spam. That's why this module is always rolled out together with our sales team, who set it up before the first send.
Our bulk marketing module provides enterprise infrastructure for newsletters, product announcements, and customer engagement communications, engineered specifically for opt-in recipient lists. Unlike generic public broadcast tools that share compromised IP ranges with unvetted senders, H2E Mail delivers marketing volume across warmed, dedicated IP subnets actively supervised by our email engineering specialists. The service mandates strict list hygiene standards and confirmed recipient consent, ensuring maximum inbox deliverability and preventing spam folder routing. Because effective mass delivery demands tailored IP warming roadmaps and domain alignment, this module is provisioned via consultative onboarding with our technical engineers to match your sending cadence.